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Investigating sensory complaints by beverage consumers can be a complex and highly costly exercise. In many cases, careful, detailed analysis of the headspace gas within a packaged product can positively identify and measure a legitimate beverage quality problem. The ability of a beverage manufacturer to judiciously pursue and quickly resolve such complaints is extremely important for ensuring consumer safety, minimizing production down-time, defining the scope of a product recall and to protect both the product’s brand name and the manufacturer’s good reputation.
We have the ability to analyze package headspace gas using several specialized, proprietary methods developed by our experienced laboratory staff. These headspace methods have been used in quality complaint investigations to quickly determine the presence and amount of sensory-active agents such as volatile sulfur compounds, oxygenates, hydrocarbons, oils, as well as toxic agents including certain aromatic hydrocarbons. The information obtained has proven vital to decisions concerning the need for product recalls. The duration of a contamination eposide can also be time-defined based on rapid analysis of production retains.
ALI is on-call 24/7 to help our customers whenever a quality complaint or emergency involving a packaged beverage product is experienced. We pride ourselves in our rapid-response and ability to provide valuable, accurate test data to resolve product quality upsets.
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